What hosting and maintenance cover
Hosting, domain registration and business email are separate services even when they appear on one invoice. Your proposal should identify who manages each one, how it renews and who controls the account. We also define which routine website tasks are included and how additional work is quoted.
A care scope can cover website availability checks, backup arrangements, platform updates and checking that important pages and enquiry links still work. The frequency, backup retention, restore process and support arrangements must be stated for your website rather than assumed.
WordPress website maintenance
WordPress sites may need updates to their core software, theme and plugins. Changes should be assessed for compatibility, with a way to restore the site if something goes wrong. Paid plugin licences and specialist troubleshooting may carry separate costs.
A static website has different maintenance needs: there may be no WordPress plugins to update, but contact delivery, domain renewal, content and third-party integrations still need attention. We scope the work for the actual platform.
Moving an existing website
Start by identifying the current provider, platform, domain account, email services and any databases or forms. This helps us plan what needs moving and what needs preserving. Keeping email working is part of the migration plan; a website move should not accidentally replace mail records.
If the website also needs new content or a different structure, we can discuss a website redesign before deciding on hosting. Access requirements and the cutover are agreed before changes to live services.
Support with clear responsibilities
Tell us how often you expect to change the website and which tasks you want help with. We will explain what support is included, how to request a change and which third-party costs remain your responsibility. A service scope should identify response arrangements without promising that every issue will be resolved immediately.
Our website costs guide helps you compare recurring charges with the original build. You can also combine a new site with an agreed care option through our website packages.
What should you send us?
Share your current website address, the platform if known, the type of help you need and any renewal or migration deadline. Do not send account passwords in an enquiry. We can identify the appropriate access method once the work is scoped.
Discuss hosting and website maintenance to get a proposal for your website.